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We aim to please, contact us by telephone on 0141 587 2646 or fax to 0141 587 2646
| About Us Ink-n-things is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at suggestions@ink-n-things.co.uk. We strive to provide high quality cost effective home printing solutions. The aim is to give the end user freedom of choice whilst maintaining print quality at an affordable cost. We only operate within the UK and will not send goods overseas. Our Contact details: Robert Sweeney 5 Clydesdale Avenue PAISLEY Renfrewshire United Kingdom PA3 4JN United Kingdom Phone: 0141 587 2646 Fax: 0141 587 2644 Email: sales [at] ink-n-things [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment and only accept orders from within the United Kingdom. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling For UK orders Ink-n-things makes a minimum delivery charge of £1.00p on inkjet cartridges.However for all other items delivery is charged at £6.00. We do not sell items outwith the United Kingdom. The delivery charge is non-refundable. |
| Delivery Schedule We try to deliver your order right away. All items displayed on the site are in stock. We send all small UK orders by First Class Royal Mail, on all orders received before 3pm on the day of ordering . Orders received after 3pm are sent next working day. Orders received at weekends are dealt with on the next normal working day. For large orders we will send your order to you by courier delivery, next day delivery is available at extra cost. |
| Back Orders If for any reason your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges We are a small business and are not currently registered for VAT purposes. Therefore the price you see for an item is the price you pay. VAT will not charged |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption All card numbers are encrypted in by the software when the order is placed using 128 bit encryption. The numbers are only decrypted after they reach our computer. They are not held in clear text on any web site the card numbers are recorded on an SSL server and you should only enter your card information when a "Golden Padlock" is displayed. The "Golden Padlock" will be displayed on the screen and guarantee's you peace of mind. |
| Guarantee We wish to guarantee your satisfaction in our products. You are allowed to cancel your order within 7 working days without having to give a reason. The 7 working days start from the day after the day the customer receives the goods. You are also given the right to a "Cooling off period" during which you may cancel the order for any reason. All you do is contact the company by e-mail or telephone 0141 587 2646 and state that you wish to return the products. The cost of returning the goods, rests with the consumer. As the products sold through this catalog are printer consumables consequently the products must be returned unopened and unused. Where the products are returned unopened and unused a refund will be made within 30 days of cancellation.. Statutory Rights Purchasing through this website does not affect your statutory rights as a consumer. In case of complaints we endeavour to respond to all complaints within five working days |
| Reaching Us If you need to reach us, please email us on sales@ink-n-things.co.uk, alternatively, you can call on 0141 587 2646 or fax us on 0141 587 2644 or write to us at PO Box 11212, Paisley, Scotland, PA3 4WE. |
| Privacy Policy In accordance with the Privacy & Electronic Communications Act passed into law 11 Dec 03 - We do not send random marketing emails to personal email addresses (spam). Ink-n-things will not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.We are committed to protecting your privacy. We will only use the information that we collect about you Lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other traders unless you agree. The type of information we will collect about you includes: 1, Your Name 2, Address 3, Telephone Number 4, E-Mail Address 5, Credit/Debit Card Details We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. For enquiries or concerns contact robert@ink-n-thing.co.uk Ink-n-things do not and will not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy The Consumer Protection (Distance Selling) Regulations 2000 state the UK law in relation to distance selling, please consult these regulations if you believe you have been unfairly treated by Ink-N-things. On goods ordered in error there will be a 25% restocking fee on all returned goods. All you have to do is contact the company by e-mail or telephone 0141 587 2646 and state that you wish to return the products. The cost of returning the goods, rests with the consumer. As the products sold through this catalog are printer consumables the products must be returned unopened and unused. Where the products are returned unopened and unused a refund will be made within 30 days of cancellation. Your Statutory Rights are contained in the "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Orders can be made using credit and debit cards. We charge extra for delivery on all products inkjet costs are from £1.10 per order. The delivery charge is non-refundable. On goods ordered in error there will be a 25% restocking fee on all returned goods. To return the products all you have to do is contact us by e-mail or telephone 0141 587 2646 and state that you wish to return the products. The cost of returning the goods, rests with you the consumer. As the products sold through this catalog are printer consumables the products must be returned unopened and unused. Where the products are returned unopened and unused a refund will be made within 30 days of cancellation. |
If you want a product that is not listed on the site then please contact us by telephone on 0141 587 2646 or fax us on 0141 587 2644 with your requirements.
